Client feedback for web design agencies

Your client reviews the staging site and the feedback arrives as a long email thread with phone screenshots. Half of it is fixes. The other half is new work nobody quoted.

Free for one project. No card needed. Your clients never log in.

The problem

  • Feedback you can't reproduce.

    “It looks wrong on my screen” comes with no browser, no screen size and no page.

  • Scope creep you can't see.

    Small requests arrive one at a time, mixed in with real fixes. Nobody adds them up until the project is over budget.

  • A conversation nobody wants to have.

    Telling a client something costs extra is awkward without evidence, so most of it gets done for free.

Example

A six-page marketing site with two rounds of revisions included. In round two the client sends 23 comments. Scopepin marks 17 as in scope, 2 as questions and 4 as likely out of scope: a new pricing table, an extra blog template, a redesigned team page and a new hero animation. You estimate 7.5 hours, send one change request for $675, and the client approves three of the four by email.

What you get

  • A clear list.

    Every comment pinned to its element, on the right page, at the right screen size.

  • Evidence.

    A snapshot of what the client saw, and the line of your scope a request falls outside.

  • A change request your client can approve.

    Priced, itemized and sent by email, with no login on their side.

Free for one project.

How agencies use it

  1. 1Add the script tag when the staging site is ready for review.
  2. 2Send the client the staging link. The feedback button is already there.
  3. 3Work through the comments, and send a change request for what's outside the scope.
  4. 4Remove the script tag at launch, or leave it in for retainer work.

Questions

Does it work on staging sites?

Yes. List the staging address on the project, like staging.client.com or a builder's preview domain, and the same line works there and on the live domain.

Will it clash with my interactions or other scripts?

No. The widget keeps its styles and code separate from your site's.

Do I have to take it off before launch?

Only if you want to. Delete the script tag and it's gone, and the feedback you collected stays in your dashboard.

Put it on your next staging site.

Free for one project, with unlimited clients and reviewers.

Free for one project. No card needed.