What arrives
- Title. The feedback number, the client's comment and the page it's on.
- The client's words. Exactly as they wrote them, quoted.
- Page and reviewer. The page address and who sent it, with their email.
- Browser and screen. Browser, system and screen size, plus a count of any JavaScript errors on the page.
- Scope. In scope, out of scope with hours, or a question, once you've confirmed it.
- A link back. To the item in Scopepin, with the page snapshot, any screen recording, the replay and the console.
New card in Trello
#14 The signup button is cut off on my phone. (/pricing/)
The signup button is cut off on my phone.
- Page
- northwindbakery.com/pricing/
- From
- Maya Patel
- Browser
- Safari on iOS
- Screen
- 390 × 844
Open in Scopepin for the snapshot
Setup
Set it up in a couple of minutes
- 1
Connect Trello
The workspace owner opens Integrations in Scopepin, clicks Connect next to Trello and approves access in Trello.
- 2
Pick where each project's feedback goes
On each client project, choose the board and list its feedback should land in.
- 3
Send by hand or automatically
Send an item from its page or a batch from the list, or switch on auto-send so every new comment becomes a card as it arrives.
Questions
Which plans include Trello?
Pro and Agency. Every plan can post to Slack.
Do my clients need a Trello account?
No. Clients only ever see the feedback button on the site. Trello is for your team.
Can different clients go to different places?
Yes. Each project picks its own destination, so every client's feedback lands where that client's work is tracked.
What if the same item is sent twice?
Scopepin keeps a link to every card an item became, and shows it on the item, so you can see it was already sent.
Does it change anything in Trello besides adding cards?
No. It reads the list of places you can send to and creates new cards. It never edits or deletes anything.
Other integrations
Client feedback, straight into Trello.
Start free with one project. Trello comes with Pro and Agency.