Why UAT on websites gets messy
UAT testers are usually not developers. They're the client, their colleagues, or a handful of real users. They know when something is wrong, but not how to describe it in a way you can reproduce: which page, which browser, what they clicked first.
Spreadsheets and shared documents fill up with entries like “form doesn't work” and “image missing on mobile”. Each one turns into a back-and-forth to find out what happened, and the launch date moves while you wait for answers.
Good UAT needs reports that carry their own context, a clear status for every issue, and a way to tell bugs from new requests before launch.
How it works
How to do it with Scopepin
- 1
Install on the test site
Add the install line to the staging or pre-launch site and list its address on the project.
- 2
Give testers the link and a task list
Send testers the site and what to check: the journeys that matter, like signing up, buying or booking. They report with the Feedback button.
- 3
Triage on a board
Every report arrives with the technical details. Drag it across New, In progress, Resolved or Won't fix, assign it, or send it to Jira, Asana, Trello or ClickUp.
- 4
Sign off
When the board is clear, testers can check the progress page to see every issue they raised marked done, and you launch with a record of what was tested.
What helps
Browser, device and screen
Every report records the browser, system, screen and window size, and the breakpoint on Webflow sites.
Console and network
Recent console lines, JavaScript errors and failed requests from the page, so a broken form shows its error.
A board for triage
Columns for each status, bulk actions, assignees and internal notes your testers never see.
Bugs versus new requests
Testers often ask for new things during UAT. Mark those out of scope and price them, instead of absorbing them before launch.
Example
Before a booking site launches, eight people from the client's team test it for two days. They raise 41 issues. Six booking-form reports arrive with the same failed request in the console, so you fix one bug instead of chasing six. Five reports are really new ideas, which you mark out of scope and send as a change request for after launch.
A simple UAT plan for a website
- List the journeys that must work on launch day: the contact form, checkout, booking, sign-up. Test those first.
- Test on the devices visitors actually use. Check your analytics, then cover the top phones and browsers.
- Give testers a deadline and a single place to report. Late reports in email are how bugs slip through.
- Agree what blocks launch and what can wait. Not every issue needs fixing before go-live.
- Keep the record. A list of what was tested and fixed answers “did anyone check this?” after launch.
Questions
Do testers need accounts?
No. They use the Feedback button on the site and type their name and email once.
Can I send issues to Jira?
Yes, on Pro and Agency: send items to Jira, Asana, Trello or ClickUp by hand or as they arrive, with a link back to the snapshot.
Does it work on password-protected staging sites?
Yes, as long as testers can open the site in their browser. The widget runs on any page that loads the install line.
How many testers can I invite?
As many as you like. Reviewers and testers are free and unlimited on every plan.
What's captured from the console?
The last console lines, JavaScript errors and failed network requests from the page the report was sent from. Form fields are masked in snapshots and replays.
More ways agencies use Scopepin
Run UAT on your next launch with reports you can act on.
Free for one project, with unlimited clients and reviewers.